Résultats de recherche pour B2C

Klassiker der Banken-AGB: Vertragsänderungsvorbehalts- und Retrozessionsverzichtsklauseln

Zu diesem Beitrag Anlass gab ein Urteil des Handelsgerichts Zürich¹ («referierter Entscheid»), welches verschiedene höchstgerichtlich bis anhin nicht geklärte Fragen im Zusammenhang mit einseitigen Vertragsänderungsvorbehalten und dem Verzicht auf die Herausgabe von Retrozessionen erörtert. Interessant ist das Urteil insbesondere deshalb, weil es sich mit diesen Fragen hauptsächlich im Rahmen…

Clauses de modification unilatérale des conditions générales des banques

The use of General Terms and Conditions (GTC) is essential for the rational management of banking business – to the benefit of both banks and their customers. Over the often lengthy duration of a banking relationship, it is also important that these GTC can be adapted. In general, a change to the GTC is a change to the contract and should be made in accordance with the general rules. Swiss law,…

Relative Marktmacht – gerichtliche Sicht

The amendment 2021 of the Swiss Federal Act on Cartels and other Restraints of Competition provides in the new article 4 section 2^bis a concretizing definition of market power as follows: “An undertaking with relative market power is an undertaking on which other undertakings are dependent for the supply of or demand for goods or services in such a way that there are no adequate and reasonable…

Stärkung der Ombudsstelle

With the coming into force of the Financial Services Act (FinSA) and the Financial Institutions Act (FinIA), the ombudsman will be strengthened by being regulated by law and by obliging the financial…

La digitalisation du point de vue des consommatrices et consommateurs

Digitalization from the consumer’s point of view can take several forms. Sharing economy, social networks, e-commerce: the digital world for consumers is a vast planet whose various aspects have to be understandable. And consumers cannot be summarized in only one category. This rapid development implies that our legislation must be adapted without hindering the ­dynamism of these markets…

Führen die neuen Technologien zur Disruption der Finanzmarktregulierung?

Technological developments and respective changes in business models require adaptations of the financial regulations. The need to adopt risk-oriented rules has become apparent already some time ago. Recently, regulators acknowledged the desirability of introducing innovation-supporting rules (for FinTech enterprises). The most disruptive effects, however, come from the new distributed ledger…

Contracts on Digital Content in Europe: Balancing between ­Author-Protective Copyright Policies and Consumer Policies

The online distribution of digital content is generally based on a chain of contractual relationships that can frequently consist of an upstream relationship between an author and a supplier, and a downstream relationship between the supplier and the consumer. Protected digital content transactions are thus potentially subject to two distinct sets of rules, i.e. copyright and consumer protection…

Neuerfindung des Finanzsektors?

Although digitalization embraces practically all areas of society and economy, in the financial sector, the use of these new technologies started very early and were particularly intense. As financial products are largely based on information, the usage of such technologies are also the basis for financial systems, payment infrastructures, trading platforms and crypto-currencies. Owing to the…

Klagen gegen Finanzdienstleister im FIDLEG-Entwurf – ­eine kritische Würdigung

The draft Swiss Financial Services Act («Finanzdienst­leistungsgesetz»/«FIDLEG») aims at the improvement of customer protection. To that end, it also contains procedural rules that shall facilitate lawsuits of custo­mers. Customers do not have to advance court fees nor have to deposit a security for the counterparty’s costs. In certain situations, a customer is relieved from paying any litigation…